Booking, like an exchange of letters.

Recently Rakuten Travel announced unauthorized access to some pages of its overseas hotel booking site and its multilingual booking site. At the guesthouse, too, we have taken another look at how bookings work.

When an outside system has trouble, rather than just waiting for it to recover, we want our own way to accept bookings. With that in mind, we reviewed how our official website works and developed our own booking form suited to how we run the guesthouse.

There is no database that stores what you enter, and the booking form does not save it. We combine encrypted connections, measures against fraudulent submissions and limits on repeated submissions, and we will keep checking and improving.

Tell us your travel plans and wishes as if writing a letter. We will reply by email within 3 days about whether we can take your booking. Your booking is not yet confirmed when you send the form.

If you are in a hurry, you can use instant booking as before. If you would like to plan your trip while talking with us, try "Letter-Exchange Booking."